Booking Terms + Conditions
“Agreement” shall mean these terms and conditions and the Thread Caravan Booking Agreement between Thread Caravan L.L.C. and the Participant;
“Trip Participant” shall mean the client of or individual receiving Booking Services pursuant to this Agreement;
“Thread Caravan” or “TC” shall mean Thread Caravan, L.L.C., a company licensed to do and doing business in the State of Georgia.
“Thread Caravan Booking Agreement” shall mean any agreement entered into by Thread Caravan, L.L.C. and the Participant that related to the provision of Booking Services by Thread Caravan;
“Personnel” shall mean the members, employees, agents, and/or representatives of Thread Caravan, L.L.C. who are to be engaged in providing the Services;
2. Provision of Services:
Thread Caravan shall provide the Booking Services to the Trip Participant in accordance with the provisions of these Booking Terms and Conditions. All bookings are made directly with Thread Caravan LLC. By booking a trip with us the Trip Participant agrees to these Booking Terms and Conditions. This document constitutes the entire agreement between the Trip Participant and Thread Caravan, and your booking will be accepted on this basis.
Please read the following carefully:
a. Travel Insurance
TC requires comprehensive travel insurance (see form at bottom of page) for all Trip Participants. It is solely the responsibility of the Trip Participant to secure such coverage, if he/she chooses to do so. If the Trip Participant chooses to obtain travel insurance, Thread Caravan recommends that it cover trip cancellations, trip interruptions, medical emergencies abroad, emergency evacuation, loss of baggage or personal items and flight delays.
b. Passports and Visas
Each Trip Participant is required to carry a valid passport and obtain all required visas and/or permits for countries visited. All passports must be valid for 6 months beyond the duration of your trip. For example, if the Trip Participant (departs/returns) on January 1, his/her passport must be valid until at least June 2. Thread Caravan is not responsible for travel interruptions or cancellations due to the Trip Participant’s failure to obtain or secure proper travel documentation prior to departure.
c. Participant Information
In order to efficiently facilitate Thread Caravan trips, Thread Caravan requires specific details from each Trip Participant no less than two (2) weeks prior to departure. Each Trip Participant must provide to TC: (1) his/her full name as it appears in his/her passport, (2) his/her passport number and issue/expiration date, (3) his/her date of birth, (4) nationality, (5) any and all allergies (food or otherwise), (6) dietary preferences, (7) flight itinerary, and (8) any and all pre-existing medical conditions regardless of severity or duration of such condition. The foregoing information must be submitted to firstname.lastname@example.org no later than two (2) weeks prior to departure.
d. Deposit Requirement
All trips require a non-refundable $500 deposit to reserve and confirm the Trip Participant’s spot on the trip. If booking within 30 days of departure, full payment is due at the time of booking.
e. Trip Payment
Thread Caravan offers both incremental payment plans as well as the option to pay in full at the time of booking. If booking a trip more than 30 days prior to departure, all remaining payment is due at least 30 days from departure. If booking within 30 days of departure, full payment is due at the time of booking.
f. Cancellations + Refunds
In the event that a Trip Participant wishes to cancel his/her Thread Caravan Booking the following terms and conditions shall apply:
The Trip Participant must notify Thread Caravan, in writing, of his/her desire to cancel. The following conditions shall apply with respect to refunds for cancellations:
If the Trip Participant cancels at least 60 days prior to departure, his/her non-refundable deposit is retained, but any other payments already made by the Trip Participant will be refunded in full;
If the Trip Participant cancels at least 30 days prior to departure, his/her non-refundable deposit is retained, and 50% of any other payments already made by the Trip Participant will be refunded 50% (with TC retaining the remaining 50%);
If the Trip Participant cancels within 30 days of departure, non-refundable deposit as well as all payments made by the Trip Participant will not be refunded
Once the deposit is collected, all additional payments are due at least 30 days prior to departure. Thread Caravan reserves the right to cancel participation resulting in the loss of all money collected if any outstanding payment is not received by 11:59 p.m. on the 30th day prior to departure.
If Thread Caravan is forced to cancel or significantly alter your trip, we will notify the Trip Participant in writing as soon as possible. In these circumstances, the Trip Participant may choose any one of the following options:
1) Accept a credit for the amount you’ve paid towards a future Thread Caravan trip; or
2) Receive a refund of all money paid
If, for any reason, the Trip Participant leaves a trip once it has commenced, Thread Caravan is not obliged to issue any refund, credit, or compensation.
Due to the foregoing cancellation and refund policy, Thread Caravan strongly recommends that each Trip Participant purchase travel insurance.
Any complaint that arises as a result of the above cancellation and refund policy, should be directed to the group leader of the trip. If the issue is not resolved and further attention is required, a refund request must be directed to Thread Caravan in writing within 30 days of last day of the trip. Whether a Trip Participant is entitled to any refund, credit, or other form of compensation for his/her complaint, is within the sole discretion of Thread Caravan.
g. Optional Activities
Throughout the course of each trip there will be opportunities to participate in additional and optional activities including but not limited to hiking, surfing and guided walking tours. The dangers associated with these activities as well those generally inherent to the trip location are accepted by the Trip Participant at his/her own risk. Any assistance given by group leader or local representative in organizing these activities shall not result in any liability of Thread Caravan for any bodily injury, illness, or death arising out of, resulting from, related to, and/or caused in whole or in part, by the Trip Participant’s involvement in these optional activities.
h. Age and Health Requirement
Trip Participant’s must have reached the age of 15 at the time of departure. Any Trip Participant under the age of 18 (at the time of departure) must be accompanied by an adult.
Thread Caravan’s trips are adventurous and can be physically demanding. It is the sole responsibility of the Trip Participant to chose a trip that fits his/her personal level of physical fitness, which requires awareness of any personal physical and mental limitations. Thread Caravan strongly suggests that Trip Participants research or look into any and all pertinent information with respect to the latest health requirements and recommendations for the destination. This includes obtaining all necessary vaccinations, inoculations and prescription medications as directed by a local doctor or clinic.
By agreeing to Thread Caravan’s Booking Terms and Conditions, the Trip Participant gives Thread Caravan permission to use photos taken of him/her during the trips for promotional purposes and in any other medium Thread Caravan chooses.
j. Code of Conduct
Each of the Thread Caravan destinations have cultural customs unique to each region including attire, food, drink and other social aspects. Though Thread Caravan will provide cultural information on each location but it is recommended that Trip Participants research on his/her own as well to ensure all Trip Participants are prepared. Thread Caravan does not tolerate illegal drug use and respectfully asks that each Trip Participant of age to do so, consumes alcohol responsibly. Thread Caravan reserves the right to remove a Trip Participant from a trip is he/she is found to be engaging in and/or using any illegal activity or drug and/or hazardous behavior. Such removal shall be at the Trip Participant’s own financial expense.
k. Acceptance of Risk
Thread Caravan wants each traveler to experience an unforgettable adventure of discovery, both personal and cultural. Therefore, Thread Caravan’s trips involve an inherent degree of personal risk based on cultural, political, and geographical attributes relevant to our destinations. Thread Caravan gathers information from foreign departments and our own local contacts to make itinerary decisions; however, it is ultimately the Trip Participant’s responsibility to familiarize himself/herself with relevant travel advisories and information. Visit the U.S. State Department at www.travel.state.gov for updated travel warnings and advisories prior to departure.
By booking a trip with Thread Caravan, the Trip Participant acknowledges that he/she is aware of associated risks with such unique travel and agrees to release, indemnify, and hold harmless Thread Caravan from any and all liability and responsibility arising out of, resulting from, related to, and/or caused in whole or in part, by bodily injury, illness, or death, whether such was the result of intentional or unintentional acts.
l. Forum and Governing Law
By agreeing to these Thread Caravan Terms and Conditions , the Trip Participant acknowledges that he/she is contracting with a business incorporated in the State of Georgia. Thus, any legal action that may arise from this Agreement shall be exclusively litigated in the state of Georgia. This Agreement shall be interpreted and construed according, and governed by, the laws of Georgia excluding any such state or international laws that might direct the application of the laws of another jurisdiction.
Invalidity or unenforceability of one or more provisions of this Agreement shall not affect any other provisions of this Agreement. If possible, any unenforceable provision within this Agreement will be modified to reflect the parties’ original intent.
n. Updating of Booking Terms and Conditions
Thread Caravan reserves the right to update or alter these Thread Caravan Booking Terms and Conditions unilaterally at any time and it shall be the Trip Participant’s responsibility to familiarize himself/herself with them. Updated Thread Caravan Booking Terms and Conditions can always be found at www.threadcaravan.com.